Customer satisfaction is always the number one objective of our quality management. We take responsibility throughout the entire supply chain to ensure that our products are safe and meet the expectations of our clients with every delivery.
Quality and safety management
Our accurate quality assurance and food safety system guarantees constant high quality and maximum safety of our products, while maintaining our flexibility. Our QA system is based on HACCP principles and is certified according to internationally recognized quality standards. Additional requirements for custom made and segregated certified products are incorporated in our quality system.
Chemical, physical, microbiological and sensory properties of our products are continuously evaluated and monitored at all levels of processing and production. Quality parameters are defined in accordance with our customers and checked before the final products are delivered.
At SWEETMAYER, quality and food safety are shared responsibilities that are an integral part of the entire organization.
Our certifications include the following: ISO 9001-2008, ISO 14001, ISO 22000, HACCP, Fair Trade certified, Organic certified (NOP/EU/JAS/BIOSUISSE), RAC certified, UTZ certified, Halal
We are also proud to pass various client audits every year without any major remarks. The continuous auditing system ensures we are performing to the best of the industry standards.
Our commitment to technical support further demonstrates our goal of developing mutually beneficial long term partnerships with our customers. Our customers can count on our support when they face product development and legislative challenges, as well as, allergen issues and cost management solutions. Support can also be offered in addressing new challenges required by specific markets, specific applications and customer requests. Please contact us for any technical question you may have!